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About this site: an independent guide

An independent guide to one place: Hellbrunn Palace, the summer villa of a prince-archbishop about five kilometres south of Salzburg’s old town, and the trick fountains that have been spraying its guests for over four hundred years. The site exists to answer the practical questions — the ticket, the hours, how wet you get, how long it takes, the way there without a car — and to compare the five GetYourGuide products that get you there. It is not the palace, which is run by the City of Salzburg at hellbrunn.at, it is not the tourist board, and it is not affiliated with any tour operator.

Schloss HellbrunnIndependent guide to visiting Hellbrunn Palace and booking a tour there

What it reads

Three sources, and nothing that is not in them. The palace publishes its opening hours and its tariff for each season on its own site; every price and every opening time here is taken from that page, which is linked as the source wherever a figure is used, and the exact figures are printed once, in the tariff table on tickets and prices. The five listings publish their own inclusion and exclusion lists on the booking platform, and those lists are printed here line by line, so a product that includes the palace ticket and a product that stops at the gazebo in the free park are labelled as such on every card. And the written reviews under each listing are quoted as their authors wrote them, first name and country only, checked at build time against the text, for the detail people report: whether the boat ran, how the hour at the palace felt, whether the card had to be collected in person.

The history comes from the palace’s own account, the city tourist board and the standard references: Markus Sittikus elected in 1612, Santino Solari called the same year, the villa built from 1613 and essentially finished by 1615, the mechanical theatre added in 1750. Where sources disagree — the number of figures in the mechanical theatre, the year the gazebo was moved — the page hedges rather than picking a number, and says so. The history, as this site tells it.

What it will not do

It will not sell you the palace ticket: that is the palace’s, sold at the entrance, and this site says which of the products include it in their price. It will not tell you The Sound of Music was filmed at Hellbrunn when it was not; the gazebo page says where the scenes were shot. It will not print a figure it cannot source: no taxi time from the airport, no dates for the Advent market until the palace publishes them, no zoo prices. It will not print an exact tour price in its own prose: prices move, so the copy says “around forty-four euros” and the live figure is in the booking widget. And it will not pretend the boat trip’s hour at the palace is longer than it is: reviewers would have taken more, and the review says so.

How it pays for itself

The tour cards and booking widgets link to GetYourGuide, which pays a commission on bookings made through them. The price you pay is the platform’s price either way, and the palace ticket is the palace’s and has nothing to do with this site. The affiliate disclosure sets it out. Prices and hours change; if a page here is behind the palace’s latest notice, the notice is right, and a note to contact gets it fixed.